Shipping policy

🚚 Shipping Policy

We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for full details on processing times, delivery options, and important information regarding your order.

📦 Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

For customised or branded workwear orders, additional processing time may be required depending on artwork approval and production schedules. Estimated timelines will be communicated clearly before order confirmation.

🚛 Shipping & Delivery Time

Delivery times may vary based on your location, product availability, and order type.

  • Standard Delivery (UK): 3–7 business days

  • Express Delivery (UK): 1–3 business days (if available)

  • Bulk / Custom Orders: Delivery timelines will be confirmed individually

Please note that delivery times are estimates and may be affected by courier delays, peak seasons, or unforeseen circumstances.

🌍 Shipping Locations

We currently ship within the United Kingdom.
For international or bulk shipping enquiries, please contact us before placing your order.

💷 Shipping Costs

Shipping costs are calculated at checkout based on:

  • Order size and weight

  • Delivery location

  • Selected shipping method

Any applicable shipping charges will be clearly displayed before payment.

📦 Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details (where available), allowing you to monitor the status of your delivery.

⚠️ Delays & Responsibility

While we work closely with trusted courier partners, we are not responsible for delays caused by:

  • Courier service disruptions

  • Incorrect or incomplete delivery addresses

  • Weather conditions or unforeseen events

Please ensure your shipping details are accurate at checkout to avoid delays.

❌ Undelivered or Returned Orders

If an order is returned due to an incorrect address or failed delivery attempt, additional shipping charges may apply for re-dispatch.

📞 Need Help?

If you have any questions regarding shipping, delivery timelines, or special requirements, please contact our support team before placing your order. We are always happy to assist.